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Firebase Crashlytics

Firebase Crashlytics

Overview

What is Firebase Crashlytics?

Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now…

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Pricing

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What is Firebase Crashlytics?

Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Missing Firebase DSYM On Production | XCODE 13.4 | Swift 5 | 2022 |

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2022 Solution Challenge Demo Day, Updates to Firebase Crashlytics, and more dev news!

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Firebase Crashlytics | XCODE 10.2 | Swift 5 | 2019 | (DSYM File Required Problem Resolved!)

YouTube
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Product Details

What is Firebase Crashlytics?

Crashlytics is a mobile analytics tool which helps users find the exact line of code that their app crashed on, providing granular insight into mobile app performance and user experience. Crashlytics was acquired by Google in 2017 and is now offered as part of the Firebase product.

Firebase Crashlytics Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(37)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Ben Gelsey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Instructrr, we use Crashlytics to monitor our fitness iOS app for any crashes. In the event of a crash, email notifications get sent to all of our developers and the CEO of the company. This is invaluable to us because often our userbase manages to use the app in ways that our developers don't, which sometimes leads to crashes that we can both detect and quickly fix due to the realtime notifications from Fabric.
  • Detecting Crashes
  • Showing backtraces to the exact line of code causing the crash
  • Fine-grained Notifications
  • Improve the SDK installation documentation
  • Simplify the migration from Fabric.io to Firebase
  • Improve the UI, currently it feels fairly old & clunky
Crashlytics is the go-to mobile crash/analytics tool for the entire industry. Now that it is 100% free across all usage levels, even with enterprise feature usage, there is honestly no reason to go with any competitors. Crashlytics had the first mover advantage and has continued to stay ahead of the competition, even after its 2 acquisitions (first by Twitter, then by Google). The only realistic competitor to Crashlytics is Instabug, but as soon as you go beyond their most basic features you are looking at a $124 to $499 per month bill. For all of the apps I have worked on, that has never been worthwhile.
  • Fix bugs within hours rather than days or weeks
  • Retain users longer by reducing their frustration due to crashes
  • Keep management happy that our app is stable & bug-free
As mentioned previously, the only realistic competitor to Crashlytics is Instabug (backed by Y Combinator in the W16 class). While Crashlytics is focused on actual crashes, Instabug's main innovation is in collecting feedback from users for non-crash bugs. While non-crash bugs are a substantial category of bugs, Instabug's pricing is quite steep. As soon as you go beyond the most basic features your monthly bill spikes to $124 - $499 per month, whereas Crashlytics is 100% free (for all usage levels and all enterprise features). Based on this, I've never tried Instabug because the ROI just wasn't there.
April 17, 2017

Crashlytics Review

Steven Hong | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Crashlytics to track both fatal and non-fatal errors that occur in both our iOS and Android native mobile apps.
  • Pulling the stack trace from an error
  • Bundling errors of the same kind across multiple versions
  • Allowing for caught Exceptions to also be reported as non-fatal errors
  • Would be great if they could link common system-level exceptions to solutions
  • Sometimes the stack trace is not entirely useful, but not sure what can be done in those scenarios
I can't imagine a scenario where Crashlytics would not be well-suited for use in tracking native mobile app crashes, but maybe it's not as useful for things like Xamarin or React Native (if they even support those).
  • We've been able to track down the root cause of an issue that we were not experiencing during development or testing because it only occurs in certain cases of flaky connectivity. Even after identifying the cause, it was not a reproducible issue, but because we are able to log non-fatal errors also, we could verify that the fix was working in production.
  • BuddyBuild
BuddyBuild's crash reporting tool is a far cry from Crashlytics, and the interface is also not nearly as good.
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